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The PAL realizes in the course of a year in a competitive football and cheerleading program there will be disagreements and issues that arise.  It is the PAL Board of Directors hope that this guideline will clearly illustrate the procedure behind filing a complaint and what can be expected once a complaint has been submitted. Complaints that cannot be rectified in person at the time of the issue can be addressed via this website. Complainants should familiarize themselves with both their individual league bylaws and the Executive PAL bylaws to understand the official operations of our organizations.

  1. Complainant must submit said complaint in writing to the Director of his/her local league. This can be submitted through this website via the appropriate link.
  2. The league Director will attempt to rectify the complaint as soon as possible depending on their availability and the severity of the complaint.
  3. If the league Director feels as though the complaint is necessary for a hearing before their league Board of Directors, one will be scheduled and all parties involved in the complaint will be notified of the date and time of the hearing.  The league Director will have two weeks (14 days) from the date the written complaint was received and submitted from the complainant to rectify the issue to the complainant’s satisfaction or to schedule a hearing.
  4. After the hearing has been completed and a decision issued on the complaint, the complainant has one final appeal if said party is not satisfied with the decision.  Complainant must submit in writing their desire for an appeal and a synopsis of the complaint along with a timeline of events to the Executive Director for a PAL Board of Directors hearing.  This complaint can be emailed to PALcomplaint@hotmail.com or mailed to PAL (8700 Citizen Drive, New Port Richey, FL 34654).  IMPORTANT: If steps 1-4 of this procedure have not been followed, any complaint submitted to the Executive Director or any member of the PAL Board of Directors WILL NOT be entertained.
  5. After the complaint has been submitted and verified that the proper procedure was followed, the Executive Director will schedule a hearing before the PAL Board of Directors for a final decision on the complaint.  NOTE: Complainants should be aware that the PAL Board of Directors reserves the right to impose a more severe penalty if the nature of the complaint is discipline related.
  6. After the hearing, the PAL Board of Directors will make a final decision on said complaint and the matter will be closed.

*PAL reserves the right to adjust this procedure as needed per the Board of Directors*

Agreement


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